Please note that due to planned downtime the Smartpac portal will not be available on Saturday 24th June from 10:00 hours to 15:00 hours. In the event that you need to raise a case please e-mail or call our 24-hour support line as follows: From the UK: 0808 1891 474 / All other countries +44 1285 771 700. Apologies for any inconvenience caused.

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The Hardware Group Services portal provides online support for HardwareServices, HardwareLifecycle, HardwareCloud and Smartpac customers. Log in to manage your contracts, log support calls, view contract payment schedules, track repairs and request repair and support renewal quotes.

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